Account Settings
Profile, data export, and account deletion.
Accessing Settings
Go to Dashboard → Profile to update your business profile, or Dashboard → Billing for payment and subscription settings.
Business Profile
Update your business name, subdomain, and contact information from Dashboard → Profile. Changes to your business name appear on your booking page immediately.
Data Export
You can request a copy of all data we hold about you and your business at any time. To request an export:
- Email privacy@reserv.now from the email address associated with your account
- We verify your identity (typically via a one-time code sent to that email)
- We send you a JSON export of your account, businesses, staff, services, bookings, and associated data within 30 days (extendable to 60 days for complex requests with prior notice)
This is your right under DIFC Data Protection Law 2020 and equivalent regimes (GDPR, UK DPA).
Deleting Your Account
To permanently delete your account and all associated data:
- Email privacy@reserv.now from the email address associated with your account, with the subject "Delete my account"
- We verify your identity via OTP
- We process the deletion and confirm in writing
This action is irreversible once executed. All your businesses, bookings, staff records, and personal data will be permanently removed. Active subscriptions are cancelled automatically. Some records (financial invoices, security logs) may be retained for the periods required by law — see our Privacy Policy for the full retention schedule.
Giving Feedback
Click the Feedback button at the bottom of the dashboard sidebar to report a bug, suggest a feature, or share any other feedback. Every submission is reviewed.
Support
For help not covered in these docs, email support@reserv.now. We aim to respond within one business day.