Managing Bookings

Viewing Bookings

Go to Dashboard → Bookings to see all appointments. You can filter by:

• Date range — today, this week, custom range
• Status — upcoming, completed, cancelled
• Staff member — see bookings for a specific person

How Customers Book

1. Customer visits your booking page
2. Selects a service and available time slot
3. Enters their name and email
4. Receives a one-time code (OTP) via email to confirm identity
5. Booking is confirmed — both you and the customer receive a confirmation email

No account or password needed. The OTP prevents fake bookings.

Rescheduling

1. Click on a booking in your dashboard
2. Click Reschedule
3. Choose a new date and time
4. The customer is notified by email

Cancelling

1. Click on a booking
2. Click Cancel
3. The customer is notified by email

Cancelled bookings remain visible in your history with a "Cancelled" label.

Completing Bookings

Bookings are automatically marked as Completed after the appointment end time passes. This is handled by a server-side cron job — no manual action needed.

Booking Details

Click any booking to see:

• Customer name and email
• Service and duration
• Staff member assigned
• Date and time
• Status (upcoming, completed, cancelled)
• Creation timestamp